Get in Touch With Us
This page is for readers who want to reach the people behind Non Gamstop Bets. We are an independent comparison site covering non GamStop bookmakers for UK sports bettors, so most messages we receive fall into a handful of categories: a factual correction on a listing, a question about how an offer works, a partnership enquiry, or a request for support resources. Below you will find how to write to us, what we can realistically help with, and where to go instead when an issue belongs with a bookmaker rather than with us.
How to write to us
Email is the only channel we run. Send your message to [email protected] and include enough detail for us to act on it without a chain of follow-ups.
- Name the bookmaker if your message is about a specific listing — Tenobet, Betninja, Gamble Gorilla and the rest all have separate terms and we cannot guess which you mean.
- Quote the page or section you are referring to, including the heading if you can.
- Say what you would like to happen — a correction, a clarification, an explanation, or simply that you wanted to flag something.
- Do not send account details. Never email us passwords, card numbers, copies of identity documents or bookmaker account credentials. We have no need for them and will delete anything of that kind.
We aim to reply within two working days. Weekends and bank holidays push that out. Every message is read by a person; we do not use an autoresponder as a stand-in for an actual answer.
What we can help with, and what we cannot
The clearest way to save yourself time is to know in advance which problems land on our desk and which do not.
| Bring this to us | Take this to the bookmaker |
|---|---|
| A bonus percentage or cap on our pages that no longer matches the operator's own terms | A bonus that has not credited to your account |
| A broken link, a missing site, or a brand listed that has closed to UK customers | A withdrawal that is pending or has been queried |
| General questions about how acca boosts, rollover or free bet stakes usually work | Verification documents, account limits or a closed account |
| Feedback on our ranking method or a request that we cover a market we have missed | A settled bet you believe was priced or voided incorrectly |
| Partnership, advertising and press enquiries | Self-exclusion or cooling-off requests on an operator's own system |
We hold no customer accounts, take no deposits and settle no bets. If your money is with an operator, only that operator can move it. What we can do is point you to the right part of their terms and, where a listing on our side turns out to be wrong or stale, fix it.
How we earn money, plainly stated
Non Gamstop Bets carries affiliate links. If you follow one of our links to a bookmaker and open an account, we may receive a commission from that operator. You pay nothing extra, and the price of a bet is identical whether you arrive through us or type the address yourself.
Commission does not buy a position. Our rank order is set editorially, and a brand that pays nothing can sit above one that pays well. If you think a listing reads as though it was bought rather than earned, say so in an email — that is exactly the sort of message that gets escalated internally rather than filed.
Corrections about offers and their conditions
Welcome offers at non GamStop bookies move faster than almost anything else we publish, which is why corrections here matter most. The headline figures we currently list, with the conditions attached to them, are the ones to check against when you write to us.
| Bookmaker | Headline offer as listed | Editorial rating |
|---|---|---|
| Tenobet | Sports package: 300% up to €3,000 | 10.0 |
| smash | 250% up to €5,000 | 9.9 |
| Betninja | €1,000 + 100 Free Spins | 9.8 |
| CoinPoker | 150% up to $2,000 | 9.8 |
| WinnerIsland | Up to 55% on Acca with Multiboost | 9.6 |
| Gambiva | 300% up to €3,500 | 9.6 |
| Gamble Gorilla | 100% up to £100, £20 minimum deposit | 9.6 |
| BetBluff | 100% up to £150 bonus | 9.5 |
| Rolletto | 150% up to €1,500 + 200 free bet | 9.4 |
| 7abet | 300% up to £200 | 9.4 |
These are our own editorial scores out of ten, not customer review averages, and all offers are for players aged 18 and over. Every one of them carries wagering conditions, minimum odds and time limits set by the operator, so read their terms before you deposit. If a figure above has changed at source, tell us which brand and what it now says and we will update it.
The three listings we field most questions about
Tenobet sits at the top of our table and draws the most correspondence, largely because the 300% up to €3,000 sports package is the biggest headline number we list in percentage-and-cap form. Readers write in asking how much they would need to stake to clear it. That is the right question: a bonus of that size is only worth what the rollover lets you withdraw, and the euro denomination means a GBP deposit is converted at the operator's rate, which can move the real value of your balance either way. We cannot quote a clearing figure for you because the operator sets and revises it — check the bonus terms page before opting in. The limitation to keep in view is simple: large percentage matches almost always come with the heaviest wagering attached, and the euro-facing account adds a currency step that a UK bettor will feel on both deposit and withdrawal.
Gamble Gorilla generates a different kind of message. Its 100% up to £100 on a £20 minimum deposit is priced in sterling, so no conversion is involved and the arithmetic is obvious to a UK reader at a glance. People contact us to ask whether a smaller offer is worth taking over a headline four-figure one, and our honest answer is that it often is, because a £100 cap on a £20 qualifying deposit is realistically reachable. The drawback is the ceiling itself: if you stake in volume, you will exhaust the value of this offer quickly and be left judging the bookmaker on its prices and markets alone.
WinnerIsland is the outlier in our list and the one readers most often ask us to explain. Rather than a deposit match, it runs up to 55% on accumulators through Multiboost — a recurring enhancement on multiples rather than a one-off sign-up credit. That suits a football punter who builds accas every weekend far better than a one-time bonus would. Its limitation is equally clear: if you bet singles, on horse racing or anything else, a boost that only applies to multiples does nothing for you, and the top percentage will require a long leg count that most bets never reach.
The other brands in the table — smash, Betninja, CoinPoker, Gambiva, BetBluff, Rolletto and 7abet — are listed on the same basis and we are happy to answer queries on any of them. Note that some, such as Betninja with its free spins component and CoinPoker with a dollar-denominated match, mix casino and sportsbook value in one package.
Questions about betting markets and features
A good share of our inbox is readers asking what a given site actually offers rather than what its bonus is worth. We can usually help in general terms, and we will always tell you when the answer depends on the operator rather than on us.
- Sports coverage — football, horse racing, tennis, cricket, rugby, darts, snooker, boxing and the major North American leagues are standard across the sportsbooks we cover; esports and politics markets vary by brand.
- In-play and cash out — widely offered but not guaranteed on every market or every fixture, and cash out values are set by the bookmaker.
- Bet builders and acca tools — same-game builders and acca insurance appear on most modern sportsbooks, though the eligible competitions differ.
- Odds format and value — fractional and decimal are both normally available. We do not publish live price comparisons, so if you want the best price on a specific market, compare it yourself at the moment you bet.
- Casino alongside the sportsbook — nearly all of these operators run slots, table games and live-dealer rooms next to the betting product, with separate bonus terms. If that side is your main interest, our guide to non GamStop casinos for UK players covers it in more depth than we can here.
Payments: what we can answer and what we cannot
We field regular questions about depositing and withdrawing. Here is the honest boundary. Debit cards, e-wallets, bank transfers, prepaid vouchers and cryptocurrency are the methods commonly seen across international sportsbooks, but the exact list, the minimum deposit, the withdrawal window and any processing fee are set by each operator and change without notice. We publish what we can verify and no more.
Before you deposit, check four things on the cashier page: the minimum and maximum for your chosen method, whether withdrawals must return to the same method, the stated processing time after approval, and whether any fee applies to your currency. Accounts held in euros or dollars will attract a conversion cost on GBP deposits — worth factoring in when you compare a €3,000 cap with a £150 one. If you email us about a payment that has not arrived, we will explain how the process normally works, but only the operator can trace or release it.
Eligibility, age and responsible play
All the sites we list are strictly 18+. Bookmakers licensed outside the UK are not part of the GamStop scheme, which is why a self-excluded UK bettor can still open an account with them; they operate under the licensing regime of their own jurisdiction and apply their own verification, anti-money-laundering and identity checks. Expect to provide proof of identity and address before a withdrawal is approved, and expect an account to be restricted if those checks are not completed. It is your responsibility to know the terms of the operator you sign up with.
We are a publisher, not a regulator and not an operator, so we cannot intervene in a dispute, enforce a bookmaker's terms or act on your behalf. If you registered with GamStop for reasons you want to revisit, take that decision in your own time and with support if you want it — GamCare and the National Gambling Helpline are free, confidential and independent of any bookmaker. Mention it in your email and we will point you to those resources without any commercial suggestion attached.
How our rankings are put together
Since readers frequently ask, here is the short version. Positions are researched and reviewed desk-side, not tested with real money — we make no claim to have deposited, staked or withdrawn at any of these brands. We weigh the published terms of each welcome offer against its headline figure, the breadth of sports and markets, the availability of features such as cash out and bet builders, the range and clarity of banking options, the transparency of the bookmaker's own terms and how currency handling affects a UK bettor. Scores are reviewed as offers change, and our fact-check date reflects the last full pass.
Commercial arrangements are recorded separately from the editorial score and do not feed into it. If you believe a brand deserves a different position, make the case in an email — evidence moves us, volume does not.
Press, partnership and content enquiries
Operators, affiliates and agencies are welcome to get in touch through the same address. Please introduce the company, state what you are proposing and include the relevant licensing details. We reply to serious enquiries and we are clear from the outset that a commercial arrangement never includes a guaranteed ranking or a promise of favourable wording. Unsolicited pre-written reviews and link insertions are declined.
A last word before you write
If your question is about a specific bookmaker's handling of your account or money, the operator's own support team is the faster route and the only one with the authority to resolve it. If it concerns anything we have published — a rating, an offer, a claim about a market, a link that no longer works — write to us and we will look at it properly. Accuracy on a page like this only holds if readers tell us when it slips, and messages of that sort are genuinely useful rather than a chore.
Written and maintained by Eleanor Price. Last fact-checked 21 September 2026. 18+, please bet within your means.